Thank you for shopping with Dopamine Gifts. We want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products. As with any shopping experience, there are terms and conditions that apply to transactions on our website. By placing an order, you agree to the terms set forth below.
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
- Contact us at 719-257-3093
- Provide your order number and reason for the return.
- We will provide a Return Merchandise Authorization (RMA) number.
- Ship the product back to us using the label we provide.
Steps to Return:
Refund Policy
Refunds are processed once the item is returned and inspected. If approved, the refund will be credited to the original payment method. Please allow up to 14 days for your bank or payment provider to process the refund.
Exceptions
The following items can't be returned or refunded:
- Used items
- Items damaged due to misuse or negligence
Exchange Policy
Exchanges are allowed for defective or damaged products only. To initiate an exchange, please follow the same steps as the return process, specifying that you would like an exchange. You have 14 days from the receipt of the item to request an exchange.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately, and we will rectify the situation. You will not be charged for shipping on replacement items.
Contact Us
For any further questions about our refund, return, and exchange policy, please contact us at dopaminegifts@gmail.com.